Please note that while we do our very best to keep our gowns in pristine condition, normal wear and tear can occur during try on. If you are interested in this style, please do not hesitate to contact us via phone or email to discuss details or see additional photos prior to saying YES!
stylist@luxereduxbridal.com | 1.888.LXREDUX
Your bridal gown size differs from your typical dress or pant size! We recommend ordering a sample 2-3 sizes larger than the size you wear in street clothing. For example, if you typically wear a size 12, your bridal size will most likely be a size 16 - 18, depending on the fit + designer. Please note, every designer runs different!
Need help with sizing? Learn how to take your dress measurements.
We encourage you to reach out to our stylists, or as we like to call them, your personal #hypesquad, to discuss measurements prior to placing your order. It’s easy - simply click here.
ALTERATIONS
Alterations are a game changer and are necessary for any bridal gown, whether you purchase a designer sample gown with us or order a brand new dress from a traditional boutique!If a gown is too large, have no fear!
You can alter most gowns down 2-3 sizes without damaging the integrity of the dress.While options are more limited with a gown that is too small, we encourage you to reach out to our knowledgable stylists to discuss what options may be available.
Our stylists are highly trained in understanding what can be altered. If you love a gown, but have questions/concerns regarding the fit, please contact us!
Our team is also happy to assist in finding an experienced seamstress who logistically makes sense for you and your price point.
Our gowns have not been worn down the aisle, but they may have been tried on by a bride that decided to say yes to another gown hanging pretty next to her! Our gowns are sample gowns from high-end boutiques all over the country. We also have gowns that are brand new with tags!
We have high standards for our samples. Please note, we do accept gowns that may need a little extra love. This may include a loose button or broken zipper, but we're confident that a skilled seamstress can fix these small imperfections. These tiny flaws mean big discounts!
Shipping
We charge $25.00 per gown for shipping anywhere in the continental United States. You will be provided with a tracking code once your order leaves our warehouse, usually within 2-3 business days.
Shipping to Alaska and Hawaii is $150.00. Shipping internationally will be calculated at checkout based on your location.
Returns
Within 14 days of order delivery, we accept returns for unworn, unwashed, and unaltered items. Security tags must be intact and the gown must be in its original condition to be returned. Items must be returned in original packaging. A refund will be issued to the original form of payment at the original selling price.
We charge a $25 processing fee for all returns. The fee will be deducted from the refund once the return is processed.
Items purchased as part of an online sale or clearance are final sale and cannot be returned.
