Booking an appointment is preferred + encouraged, as we require a stylist to assist in your Luxe Redux experience! Walk-ins are welcome, but our scheduled appointments take precedence. If a fitting room and stylist are not available, we'll schedule you for our next open time!

Absolutely not! Our Founder Lindsay is extremely passionate about offering our brides a magical experience. When you walk into our boutiques, you'll be greeted by a sparkling chandelier, pretty decor and the dreamiest dresses all in a row. You will receive an appointment with your own personal stylist, who you'll be besties with by the end! Luxe Redux was created for you, the bride who wants a designer dress without breaking the bank. We didn't cut corners on the experience because you deserve the best!

If the gown(s) are not at your Luxe Redux location, don't worry! You can choose to ship any gown from another boutique location to try on during your appointment. There is a $50 fee per gown to cover the cost of shipping.

Monday - Friday appointment: You must call 24 hours prior to reschedule or cancel your appointment to avoid being charged the $150 fee.

Saturday - Sunday appointment: You must call 48 hours prior to reschedule or cancel your appointment to avoid being charged the $150 fee.

If you reschedule your appointment + then cancel that appointment, you will be charged the $150 fee regardless of when you reached out to cancel.

How do we communicate our policy to our brides? We certainly want to make sure you feel confident in understanding our policy prior to scheduling with us. After scheduling your appointment, you will receive a confirmation email, which includes our cancellation policy.

Why have a cancellation policy? We have this cancellation policy in place to ensure that every bride who would like to visit our store has a fitting room, as well as a stylist, available to them for their entire appointment. Unfortunately when a bride cancels last minute, it takes away the opportunity for another hopeful bride to shop with us during that time. On such a short notice, it makes it incredibly difficult for our brides to adjust their schedule for the newly opened time slot.

Please do not be disappointed if the dress does not fit you perfectly. If it did, that would be rare! Even when a bride special orders a gown from a traditional boutique, alterations are necessary. Typical alterations on a gown include: bust cups, a hem, a bustle and the side seams slimmed in the bodice. When using an experienced seamstress, most gowns can be take in 2 - 3 sizes without damaging the integrity of the gown. If you have specific questions about the fit of your gown, don't hesitate to send us photos via email/text or schedule a FaceTime consultation.

How to Take Dress Measurements - watch video

Do All Wedding Dresses Need Alterations? - watch video

The gown you are trying on will physically be someone's dress one day [hopefully yours!]. We want to ensure that the dress returns back to us in the condition in which it was sent.

• Before unzipping the garment bag, please be sure to place your hand or finger inside the bag, behind the zipper, so the fabric remains snag-free.
• Keep food, beverages, and/or pets away from your try on experience. While we love a little clink, clink + our furry friends, we encourage them to be included in the celebration after your yes!
• If a button or bead pops off, do not panic! Please simply put the loose item in the garment bag pocket that the gown came in + notify your stylist of the damage via email at stylist@luxereduxbridal.com. We understand some wear and tear may be inevitable. However, if the item is damaged beyond repair, your refund will not be processed.

Your personal stylist, Cait, is here for you! You can reach Cait via text at 614.714.3818 or email at stylist@luxereduxbridal.com.

Gowns purchased online can be returned within 14 days of delivery, with a $25 restocking fee deducted from the refund total. Security tags must be intact and the gown must be in its original condition to be returned.

All sales are final on gowns purchased at our brick and mortar locations, accessories, preservation kits, and items marked Final Sale.

See our full policy here.

The majority of our gowns range from $1000 - $3500, and we have a collection of gowns $500 and under available online only. Keep in mind, our gowns are discounted 20 - 90% off the original retail price!

Since our inventory is ever-evolving, a good way to see our current price range is to sort our online selection from low to high.

Alterations are not included in the price of the gown.

We are proud to offer sizes 0 - 28. Please note, as a designer sample boutique, what’s available today may be gone tomorrow! 

Have questions about size availability? Please contact your local Luxe Redux to speak with one of our knowledgeable stylists, or shop our website, which allows you to filter by boutique location, size, price point, and style preferences!

Bridal sizing tips + tricks:

Alterations are a game changer and are necessary for any bridal gown, whether you purchase a designer sample gown with us or order a brand new dress from a traditional boutique! All of our stylists are highly trained in understanding what can be altered.

Not down the aisle, but they may have been tried on by a bride that decided to say yes to another gown hanging pretty next to her! Our gowns are sample gowns from high-end boutiques all over the country. We also have gowns that are brand new with tags!

We like to give the comparison of shoes you try on at a really nice department store. Many, many individuals have tried on those shoes before they are purchased. Do you consider them used? We didn’t think so! It’s no different with the sample wedding dresses at Luxe Redux Bridal!

We take great pride in our inventory! In fact, we personally select each dress that finds a home in one of our boutiques. If a gown arrives and it doesn't meet our standards, we send it back to its original home. Now real talk: we do accept samples that may need a little extra love. This may include a loose button or broken zipper, but we're confident that a skilled seamstress can fix these small imperfections. And you know what? These tiny flaws mean big discounts - so yay you!