Hiring: Bridal Operations Specialist

You will only be considered if your application includes:

We’re growing and we have big plans for our brand! #luxetakeover

Luxe Redux Bridal is currently hiring for a new Bridal Operations Specialist! If you are interested in growing your career in a luxury, back-of-house retail environment, this position is for you! Lucky for you [and us!] we are always looking for the best of the best to join our growing team of leaders! Will you be our person?!

To apply, please include your cover letter and resume, along with completing our Culture Index survey at https://go.cultureindex.com/s/dwfXF8Sy7v

We want to tell you a bit more about our work fam – who we are, what we do, and most importantly, our why.

Luxe Redux Bridal is a high-end, designer bridal boutique company that offers brides luxury, designer gowns at a discounted price. We are continuously expanding opportunities for our brides to shop with us, offering both in-store and online shopping experiences. Currently, Luxe Redux Bridal consists of 7 brick-and-mortar locations, and we’ve expanded our e-commerce options to provide multiple offerings for our brides to shop + say yes!

Our core values are the heart of our business. They are more than words; they are our culture + in-house lifestyle. Within our company, we believe in hiring the Right Person, Right Seat (RPRS) using EOS management system. We look for both a core value fit, as well as someone who exemplifies our GWC – get it, want it, and capacity to do it. Please review our core values below:

  • Respectful: Foster respect + a friendly nature towards co-workers and clients.
  • Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.
  • Trustworthy: Be an open and honest individual to our clients and team members - this helps drive sales + camaraderie.
  • Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company.
  • Positive and Energetic: Doesn’t let unfortunate circumstances, whether they be personal or work-related, come in the way of attitude at work amongst the team.
  • Values Communication: Effectively interacts with clients and co-workers through verbal and non-verbal communication to reach a common goal.

If you deeply resonate with our values – wait until you meet our team! Our Luxe Redux family is comprised of career-minded, goal-oriented, and inspiring individuals. We are full of hustle and heart – and know that it is our people who are our biggest competitive advantage. Our team is passionate about delivering an exceptional experience to each and every customer, and we feel honored to have the opportunity to be a #hypesquad for our brides.

Furthermore, Luxe Bridal LLC has a passion for improving our employee experience. As a company, we take a holistic approach to the care and well-being of all our employees. Currently, we have implemented programs to support employee physical and mental health. We offer a range of employee benefits, including a free Premium Calm App Subscription, Employee Assistance Programs, telemedicine, discount prescription access, and monthly gym membership credits for healthy behaviors! Furthermore, we believe a healthy workplace culture is integral to employee satisfaction and have implemented Nectar, a peer-to-peer recognition and reward platform that allows employees to celebrate each other for acts exhibiting our Core Values, as well as earning awards and rewards to trade in for gift cards!

Now, let’s talk #workperks! While bridal is a niche market of retail – our hours certainly don’t reflect those of traditional retail hours [goodbye early mornings + late, late nights!]. Also, pop the champs, we are CLOSED on all those special holidays where big box retail finds it revenue-worthy to be open.

Our Bridal Operation Specialist schedule will correlate with our Distribution Center hours, Monday through Friday 9:00am – 5:00pm. Our Bridal Operations position requires the candidate to be principally based in our Columbus, OH distribution location.

Our Bridal Operations Specialist is a key member of the operations team and truly supports all our boutique’s success. This role is a cross-functional position, performing several important administrative and office management tasks, including our order fulfillment process. The Bridal Operations Specialist oversees day-to-day operational effectiveness, including managing all aspects of order flow, inventory control, and developing back-of-house efficiencies. This position will work alongside a positive and energetic team, and report to the Inventory Manager.

Job Responsibilities:

  • Responsible for accurately and promptly processing stock and customer purchase orders, as well as communicating with designer sales representatives\
  • Monitor all order delivery dates and follow up with designers as necessary to ensure timely delivery
  • Assist in processing all incoming and outgoing shipments at the Distribution Center
  • Manage and update vendor information as it relates to ordering processing timelines
  • Coordinate with the Inventory Manager regarding order status, shipping dates, issues, and product availability
  • Follow all procedures to ensure maximum efficiency
  • Maintain files and records with effective filing systems
  • Organize all company invoices and other miscellaneous items that will go to the accountant, and proactively follow up on any order issues (billbacks, credit memos, etc.)
  • High level of cross-departmental support and communication with sales, marketing, and accounting

To be successful in this position, candidates must possess the following qualities:

  • Proven experience as an order coordinator or in a similar role
  • Excellent organizational skills, extremely detail-oriented with attention to accuracy
  • Experience in order and inventory management
  • Experience in customer service and/or retail will be a plus
  • Outstanding knowledge of Microsoft Office programs including Outlook, Excel, and Word
  • Proficient with Apple products
  • Ability to learn technology and point of sale systems. Experience with Bridal Live will be a plus
  • Knowledge of basic bookkeeping principles and office management systems and procedures
  • Self-starter and willingness to learn new processes and procedures
  • Working knowledge of office equipment
  • Excellent interpersonal skills, including verbal and written communication
  • Organized with the ability to prioritize and manage multiple responsibilities in a fast-paced environment
  • Reliable with patience and professionalism
  • Extremely self-motivated and have the skills to work independently, as well as in a team environment
  • Associate’s/College degree; BSc/Ba in business administration or relevant field is a plus
  • Ability to lift heavy boxes (at least 20 lbs.) and carry multiple gowns when processing shipment
  • Must have reliable transportation and a valid Driver’s License

Luxe Bridal LLC is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.

Job Type: Salaried Full-time

Salary: $50,000


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance
  • Mileage reimbursement
  • Paid training
  • Travel reimbursement